Marketing services support
When deadlines slip, pitches land at the wrong moment, or client work needs more hands, marketing delivery starts to suffer. I join your team to help with tenders, discovery, account and project management, strategy and ongoing support - working alongside the people you already have.
Who this is for
Marketing agencies and in-house teams who need senior support for pitches, delivery or account management without a permanent hire.
What this covers
These are the areas where extra capacity, experience or a clearer process makes the biggest difference.
When tenders arrive at the wrong time
When a tender arrives and the team is already at capacity, responses can be rushed and important details missed. I help write clear responses, shape the technical and design approach, and build delivery plans that reflect what your team can realistically deliver.
When projects start unclear
When a project starts without proper scope, problems often appear later in delivery. I run discovery sessions and scoping workshops so everyone understands the problem, the priorities, and what success looks like before build begins.
When client updates fall behind
When client updates fall behind or handovers are unclear, trust suffers and amends pile up. I can manage client communication, resourcing and delivery alongside your existing team so work keeps moving.
When retainers lose rhythm
Retainers work best when there is a clear rhythm and someone keeping things on track. I help with marketing strategy, process and ongoing support so work does not depend on last-minute effort every month.
Tell me what is not working. We will agree a sensible first step.
How I engage
I help shape the response, technical approach and realistic delivery plan.
I run sessions so scope, priorities and success criteria are clear before build.
I join your team for account or project management while work is in progress.
I leave clear documentation and ownership with your team when my part is done.
How I engage
Some clients need help with a single piece of work - a pitch, a discovery, a difficult handover, or a sprint where delivery has stalled. Others want a few days each month for ongoing support. We agree the scope upfront so the work is useful and proportionate.
Go deeper
If the wider problem is how the agency runs - approvals, resourcing, tools, or how work moves between teams - that is a separate, more involved piece of work.
Fit
Not this
Questions
Yes. I help shape the technical and design approach, write clear responses, and build delivery plans that reflect what your team can realistically deliver.
Most work is remote with regular video calls. Workshop sessions can be in person when that suits the client and location.
By day rate or agreed project scope, depending on the work. We agree capacity and outcomes upfront so there are no surprises.
Yes, in practice. I work as a fractional digital or marketing lead: a set number of days each month on a retainer, or a fixed block for a pitch, launch or busy quarter. It suits teams who need senior hands without a permanent hire. If you need a board-level CMO who has owned a large marketing budget, that is a different role and I will say so.
Marketing services support adds hands for delivery - pitches, discovery, account management. Process consulting fixes how the agency runs overall.
Related
Tell me what is causing difficulty. I will suggest a practical first step.
